Legal Information

Privacy Notice

This notice describes how personal data is processed for association services and for specific Vive en Yexthó portal flows.

PRIVACY NOTICE

Asociación De Colonos De Residencial Hacienda Yextho, AC, with address at Calle Tlatlaya 9, Centro Urbano neighborhood, Cuautitlán Izcalli, postal code 54700, State of Mexico, Mexico, and website www.colonosyextho.org, is responsible for the use and protection of your personal data, and we inform you of the following.

What purposes will your personal data be used for?

The personal data we collect will be used for the following purposes, which are necessary for the requested service:

  • Communicate association account statements.
  • Communicate relevant information for residents.
  • Provide electronic services available through our web portal.
  • Maintain constant communication between the association and residents.

What personal data will be used for these purposes?

To carry out the purposes described in this privacy notice, we may use the following personal data:

  • Name.
  • Federal Taxpayer Registry (RFC).
  • Date of birth.
  • Address.
  • Home phone number.
  • Mobile phone number.
  • Email address.
  • Handwritten signature.
  • Real estate properties owned within the residential community.
  • Identification data.
  • Contact data.

Additional section: Residents using the Vive en Yexthó portal (property publishing)

For residents who use the Vive en Yexthó portal to publish properties, we additionally process data required to enable, operate, review, and distribute listings through authorized channels.

  • Resident validation and relationship-to-property data (e.g., name, section, block, lot, and contact information available to the association).
  • Listing publication data (category, asking price, publication package, duration, and property specifications).
  • Listing multimedia content (photos and, where applicable, property videos).
  • Operational and transactional data related to publishing services (e.g., order reference and payment status, where applicable).

Additional section: Prospective buyers subscribed to the newsletter

For interested users who subscribe to communications and the Vive en Yexthó newsletter, we process the following data for contact, basic geographic segmentation, and informational/commercial communication purposes.

  • First and last name.
  • Email address.
  • Phone number (optional), country/state, or location information provided in forms.
  • Subscription language/culture preference.
  • Technical request validation data (e.g., anti-bot/captcha token and request metadata).

How can you access, rectify, cancel, or object to the use of your personal data?

You have the right to know what personal data we hold about you, what it is used for, and the conditions of such use (Access). You may also request correction of your personal data if outdated, inaccurate, or incomplete (Rectification); request deletion from our records when you believe it is not being properly used (Cancellation); and object to its use for specific purposes (Objection). These are known as ARCO rights.

To exercise any ARCO right, you must submit a direct written request to the president of the board.

For procedures and requirements related to ARCO rights, contact: atencion@colonosyextho.org.

Contact details of the personal data office/person in charge:

  • Responsible person: President of the board.
  • Address: Calle Tlatlaya 9, Centro Urbano, Cuautitlán Izcalli, C.P. 54700, State of Mexico, Mexico.

Revocation of consent

You may revoke the consent granted for the processing of your personal data. However, in some cases we may not be able to process the request immediately due to legal obligations that require continued processing. In certain scenarios, revocation may also imply we can no longer provide requested services, or the end of your relationship with us.

To revoke consent and obtain procedure details, contact: atencion@colonosyextho.org.

How can you limit the use or disclosure of your personal information?

To limit use or disclosure of your personal information, contact: atencion@colonosyextho.org.

Use of tracking technologies on our website

We inform you that our website uses cookies, web beacons, and other technologies that may monitor user behavior, as well as improve service quality and browsing experience.

Personal data obtained through these technologies may include:

  • Session identifiers, username, and credentials.
  • User region.
  • Browser type.
  • Operating system type.
  • Session start and end date/time.

How can you know about changes to this privacy notice?

This privacy notice may be modified, changed, or updated due to legal requirements; our own needs regarding services; privacy practice updates; business model changes; or other causes.

We are committed to informing you of such changes through website publication and email notifications.